Conflict is a fact of life! An effective way to diffuse conflict is through communication. Unfortunately, few of us are skilled in the art of communication.
This course reviews the communication process and highlights the six key steps in formulating and delivering a message, examines the key skills that must be learned if the individual is to become an effective communicator and looks at a variety of techniques designed to improve the communication process.
Working effectively as a solicitor means being aware of the dangers of stress and related illnesses, and learning to effectively manage health issues so that they do not impact your work or home life. This course will provide you with information on how to recognise stress; how to deal with it; and how to prevent it in your own life and in your working environment.
