Conflict is a fact of life! An effective way to diffuse conflict is through communication. Unfortunately, few of us are skilled in the art of communication.
This course reviews the communication process and highlights the six key steps in formulating and delivering a message, examines the key skills that must be learned if the individual is to become an effective communicator and looks at a variety of techniques designed to improve the communication process.
This course looks at the issues of conflict of interest and confidentiality in relation to conveyancing transactions and comprises notes adapted from the Law Society of Scotland's practice guidelines. There are a number of problems for you to solve which are anonymised versions of real enquiries received by the Law Society’s Professional Practice Department in recent years.
This course looks at the issues of conflict of interest and confidentiality in relation to court practitioners and comprises notes adapted from the Law Society of Scotland's practice guidelines. There are a number of problems for you to solve which are anonymised versions of real enquiries received by the Law Society’s Professional Practice Department in recent years.
Please feel free to try this 20 minute sample course, which features four sections from Diffusing Conflict through Communication. This course demonstrates the accessibility of e-learning and allows you to experience just how easy it is to fulfil your CPD requirements with online courses.
